Take your customer support to the next level

Easily create SaaS support videos for streamlined onboarding, comprehensive support documentation, and frictionless troubleshooting. When your product changes, automatically update your video without starting over. Edit and adjust anytime for time-saving video creation.

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Showcase

SaaS Tutorial videos for any instance

Create in-depth tutorials & demos

Like teaching users how to use different views

Or quick highlights of your product

Like a quick visual on how to comment on a task

Example:

How support teams use Spectacle

Creating SaaS tutorials & product demos

Install the Spectacle Chrome extension, capture Actions and generate a video demonstrating how to use your product.

Maintaining help center documentation

When it's time to update the video (e.g. after product changes), hit regenerate and generate a new version automatically.

Improving customer onboarding

Embed videos directly in your help center, use alongside support articles or add as a GIF in onboarding email sequences.

Providing proactive technical support

Customize using video effects such as zooms to highlight key features and AI voiceover to walkthrough common issues.

Why Spectacle

Transform support articles into user-friendly videos

Empower self-service with engaging videos and GIFs: Ditch the lengthy FAQs and support articles. Create knowledge base videos for common questions that can be easily updated and maintained. Increase user adoption and expedite issue resolution to free up your support team for more complex issues.
Streamline onboarding and training with step-by-step videos: Use step-by-step video tutorials and demonstration videos to get started with your product. Guide customers through the initial setup, introduce key features, and walk them through common tasks, ensuring a seamless user experience.
Keep users in sync with new product updates: Ensure your customers are always equipped to utilize the latest features and improve the customer experience by having product videos readily available. Update videos to automatically sync with product changes, without having to start from the beginning.

Update customer support videos in minutes, not months

Free yourself from recreating videos with every software or website update. Hit re-record and get an updated version with a few clicks. The video link and embed code will always show the latest successful recording.

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Features

All the features you need

Share videos & GIFs anywhere you reach customers: Embed directly on your site, use permanent links, create GIFs or download for offline viewing. Embed codes & links always show the last successful recording without needing to manually update.
Add voiceover & subtitles in different languages: Reach global customers using Text-to-Speech (TTS) voiceover with 30+ AI voices, languages, and accents. Your voiceover script can be edited and adjusted at any time.
Update automatically and edit at anytime: Eliminate shaky visuals and awkward movements. Adjust playback speed, add zoom functionality, set timing for individual Actions and align your voiceover directly in the timeline.